Managed Services

Your success hinges on 24/7 network reliability.

But as networks become more complex, so does their management. You need to concentrate on growing your business and making money, not managing technology.

If you’re ready to evolve your business, leave your network management concerns to us.

 

Every day, ICT Networks provides organisations like yours with the services of our Level Three-certified technical experts to manage their networks, leaving you to concentrate on what you do best: growing your business.

 

Get a good night’s sleep 

While the correct design, implementation and support of your network is paramount, properly managed service and support from ICT Networks adds peace of mind. You’ll sleep soundly knowing your organisation’s networks – and the processes supporting it – are robust, reliable and secure.

  

 

With ICT Networks to help you manage your networking infrastructure, you can:

  • Run your ICT efficiently and cost-effectively.
  • Achieve excellent network performance that ensures maximum business continuity.
  • Reduce the cost and complexity of your ICT while improving processes and security.
  • Understand exactly how well your network is running and under what conditions.
  • Proactively plan for future network requirements.

 

 

Learn more: Managed Services

“With ICT, the engagement we got at the start is what made the difference – they really took time to listen and work out what we’re doing.”

Michael Tomkins, CTO Fox Sports Australia

Read more

 

Round the clock management:

Network monitoring  

On day one, we’ll create and maintain an audit of your full configuration history, including deployments and changes, network equipment, software and serial numbers. You’ll always have access to a complete picture of your network architecture as it evolves, including its integration with cloud, datacentre and mobile environments.

 

Technical response

ICT Networks can mobilise quickly and deploy our certified engineers to identify issues and minimise their impact. Our rapid-response guarantee is backed by proactive network management and real-time diagnostics.

 

Change management

We’re sticklers for detail. That’s why ICT Networks’ change-management policy requires our engineers to document and log every addition, move and change to network configuration. You’ll always know what, when and where something has occurred.

 

We also know that our clients hate guesstimates as much as we do. So before we deploy any changes to your network environment, we’ll test and analyse adjustments in our lab to remove speculation.