End of Support Status Report

Know the End of Support status for every Juniper Networks device in your network.

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Save time, get instant visibility of all Juniper Networks hardware. As a Juniper Elite Partner, we can give you a report detailing every single Juniper product in your network.

The report is free, and provides instant visibility of anything that has passed, or will soon pass, its End of Support (EOS).

This gives you confidence that when a problem arises with any piece of hardware – be it a switch, router, firewall or even a power supply – you can remediate it as quickly as possible, and mitigate unnecessary costs and downtime.

What we need from you

When you have hundreds or even thousands of Juniper products in your network, keeping track of their EOS status is painful and time consuming. Why not ask our Level 3 Certified Engineers to analyse your install base for you?

After you complete this form, we will require the following information to generate your report:

  • Show chassis hardware outputs of all devices you wish to have included in the report
  • Provide these outputs to us in a .txt file

Need help with this? Just ask and we are happy to assist!

What your report includes

When you have hundreds or even thousands of Juniper products in your network, keeping track of their EOS status is painful and time consuming. Why not ask our Level 3 Certified Engineers to analyse your install base for you?

Ready to request your free report? Please complete this form and an ICT Networks team member will contact you to confirm details.

  • Current support status

Includes the Juniper device serial number and your Juniper Care coverage level.

  • Field Replaceable Units (FRU)

From line cards to optics and power supplies, your report contains every piece of Juniper hardware that has an End Of Life (EOL) notification.

  • End of Support

See the end date of your contract with instant visibility of what’s reached or approaching EOS to enable future planning.

  • JunOS End of Life (EOL)

We will identify your current JunOS version and any EOL notifications that have been announced.

  • Upgrade options

If your hardware has reached EOL, we can provide recommendations for a path to upgrade to the latest equipment based on your needs.

FIND THE SUPPORT YOU NEED TODAY

  • Follow best practice

Remember that you can’t open technical support service requests or download software when a product has passed its EOS. Don’t risk critical issues by losing track of what’s supported (and what’s not) in your network.

  • Take the burden off your team

A busy IT team doesn’t need to waste countless hours finding and recording support contract details for every piece of equipment. Save yourself the headache and ask us to do it for you!

  • 100% free

As an Elite Juniper Partner, we have the knowledge and tools to generate a customised EOS Report based on your Juniper equipment. You don’t have to be an ICT Networks customer. We simply want to make life easier and give peace of mind to all IT Managers and their businesses.

  • Easy to interpret

The Support Status Report is clear and concise to provide a full picture of your network infrastructure. Complete with tables and graphs, you’ll easily be able to determine immediate risks and develop plans and budgets for the next 12 to 18 months.

  • No obligations

It doesn’t take us long to run this report, and there are no obligations. We’re not going to pester you about support options or upgrades – the report is yours to keep and use as you need it. 

Ready to request your free report?

Get in Touch