Introducing Exciting New Features Across the Juniper Mist AIDE Solution Stack

Enhanced Automation, Intelligence, and Security to Streamline IT Operations

Juniper Mist has introduced new product features across the entire AIDE solution stack!

These enhancements bring improved automation, intelligence, and security to optimise user experience and simplify IT operations. Stay tuned for more details on the latest updates.

1. New Wireless Marvis Action: ISP Offline

Mist has introduced a new Marvis Action called ISP Offline. This feature detects access points (APs) that are offline due to ISP-related issues such as regional outages, routing problems, DNS failures, or misconfigured network settings. Marvis can identify whether the issue affects a single site or multiple locations and can pinpoint the ISPs associated with the impacted APs, streamlining the troubleshooting process.

2. Download Marvis Client

You can now download the Marvis Client app from the Mist portal. This application provides a client-side view of the network, offering detailed telemetry and insights into wireless connection experiences, including client roaming behaviours. The Marvis Client detects connection types (cellular or wireless) and monitors corresponding signal strength.

Marvis Client is available via a per-client subscription model (SKU: S-VNACLIENT). You can download the installer from Organisation > Mobile SDK > Marvis Client, where versions for Windows, macOS, and Android are available.

3. AP Autoplacement is now generally available

Juniper Mist has officially made the Access Point (AP) Autoplacement feature generally available. This feature automatically assigns X, Y coordinates to APs on a floorplan, simplifying deployment and saving time.

Important Notes:

• Autoplacement should only be performed during a maintenance window. The required downtime depends on the number of APs on the floorplan.
• Supported APs: Wi-Fi 6 and newer.
• Minimum firmware version: 14.28310.

4. Wi-Fi 7 support

You can now enable or disable Wi-Fi 7 on a per-WLAN basis from the WLAN configuration page. This setting applies only to Wi-Fi 7-supported access points and does not affect APs that do not support Wi-Fi 7.

About Wi-Fi 7 (IEEE 802.11be EHT):

• Introduces new features and significant improvements over Wi-Fi 6 and Wi-Fi 6E.
• To take advantage of Wi-Fi 7, both the AP and the connected client must support 802.11be.

5. Historical connection data for wired clients

Mist now retrieves and displays client properties and connection status data for wired clients that are disconnected from the switch.

Key Enhancements:

• View historical connection data, including:
• Client MAC address
• Switch name
• Previous switch port connection
• Helps with troubleshooting and network management, even when clients are offline.
• Previously, this data was available only when the client was connected to the switch.

How to Access:

Go to Monitor > Service Levels > Insights

Select the wired client from the scope selector

Alternatively, use Marvis Conversational Assistant:

• Search by MAC address
• Click the result to open the Client Insights page.

6. Juniper Mist achieves SOC 2 Type II attestation

We are excited to announce that Juniper Mist has achieved SOC 2 Type II attestation!

This certification highlights our ongoing commitment to security and data protection, ensuring that our controls are effectively designed and operated to safeguard customer data.

If you would like to obtain the Juniper Mist SOC 2 Type II report, please contact your ICT Networks account representative. The report can be shared under a non-disclosure agreement (NDA).

Article by Johns William, Presales Consultant specialising in Network Infrastructure Architecture and CyberSecurity Solutions at ICT Networks.